Privacy Policy

Effective Date: 05/01/2025

Last Updated: 09/09/2025

NexusWealth Investment Solutions ("NexusWealth," "we," "us," or "our") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website, platform, and related services (the "Services").

By using our Services, you consent to the data practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide to Us

Personal Identification Information: Name, email address, phone number, mailing address, KYC/AML documentation for identity verification.

Financial Information: Payment details, wallet addresses, investment amounts (for token purchases or asset participation).

Account Credentials: Username, passwords, or authentication credentials for our platform.

b. Information Collected Automatically

Log and Usage Data: IP address, browser type, device identifiers, access times, and pages viewed.

Cookies and Tracking Technologies: We use cookies, web beacons, and analytics tools to enhance user experience and measure site traffic.

c. Information from Third Parties

We may receive information from regulatory authorities, KYC/AML service providers, or financial institutions for compliance and risk mitigation purposes.

2. How We Use Your Information

We use the collected information to:

  • Provide, operate, and maintain the Services.
  • Verify user identity to comply with KYC/AML regulations.
  • Facilitate token purchases and manage investor accounts.
  • Communicate updates, transaction confirmations, and customer support.
  • Analyze platform performance and improve user experience.
  • Comply with legal, tax, and regulatory obligations (e.g., SEC, CFTC, GDPR, CCPA).

3. Legal Basis for Processing (GDPR Compliance)

If you are in the European Economic Area (EEA), we rely on the following legal bases for processing your information:

  • Consent: When you voluntarily provide personal data.
  • Contractual Necessity: To perform our obligations under service agreements or token purchases.
  • Legal Obligations: For financial regulations, anti-fraud, or AML compliance.
  • Legitimate Interests: To improve services, security, and platform analytics.

4. Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Service Providers: Cloud hosting, payment processors, KYC/AML vendors.
  • Regulatory Authorities: When required by law or financial regulations.
  • Affiliates and Partners: Only to the extent necessary to provide services or comply with regulations.
  • Business Transfers: In case of mergers, acquisitions, or restructuring events.

5. Data Retention

We retain personal information only for as long as necessary to:

  • Provide Services.
  • Meet regulatory compliance (e.g., financial record-keeping requirements).
  • Resolve disputes and enforce agreements.

After the retention period, we securely delete or anonymize your data.

6. Your Data Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of your personal data.
  • Correction: Request updates or corrections to inaccurate data.
  • Deletion: Request deletion of your personal information where legally permissible.
  • Data Portability: Request your data in a machine-readable format.
  • Opt-Out: Stop receiving marketing communications.

For EU/EEA residents, these rights align with GDPR requirements. For California residents, these rights align with CCPA provisions.

7. Data Security

We implement industry-standard security measures including:

  • Encryption: SSL/TLS protocols for data transmission.
  • Access Controls: Role-based and multi-factor authentication for sensitive data.
  • Smart Contract Security: Third-party audits for token and treasury contracts.

However, no method of transmission over the internet or electronic storage is completely secure.

8. Cross-Border Data Transfers

If you access our Services outside of [Company Jurisdiction], your information may be transferred and processed in countries with different data protection laws.

9. Third-Party Links

Our Services may link to third-party websites or dApps. This Privacy Policy does not apply to external sites. We encourage reviewing their privacy practices.

10. Children's Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect personal information from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date.

12. Contact us

For privacy-related inquiries or to exercise your data rights, contact us at:

Email: Support@NWIS.io